2025年,在税收优惠和削减成本的推动下,由于收入、现金流和AI驱动的增长强劲,新鲜工程的利润率猛增。 Freshworks hit profitability in 2025, boosted by tax benefits and cost cuts, with strong revenue, cash flow, and AI-driven growth.

Freshworks公布了2025年第四季度强劲业绩，实现了首个全年盈利，实现了1.914亿美元的GAAP净利，这得益于一次性税收优惠和股票薪酬的降低。 Freshworks reported strong Q4 2025 results, achieving its first full-year profitability with $191.4 million in GAAP net income, driven by one-time tax benefits and reduced stock-based compensation. 年同比收入增长14%,达到2.227亿美元,超过第五连续季度的估计数,而当年的免费现金流达2.23亿美元。 Revenue rose 14% year-over-year to $222.7 million, surpassing estimates for the fifth straight quarter, while free cash flow reached $223 million for the year. 年度经常性收入达到9.07亿美元,增加了18%,雇员经验(EX)超过5亿美元的ARR。 Annual recurring revenue hit $907 million, up 18%, with employee experience (EX) surpassing $500 million in ARR. 该公司统一了CX平台,通过收购扩大了EX,并越来越多地采用其AI驱动的Freddy平台。 The company unified its CX platform, expanded EX through acquisitions, and saw growing adoption of its AI-powered Freddy platform. 尽管2026年EPS财政指导略微失标,但净收入保留率仍保持在104%,账单增长16.7%。 Despite a slight miss on fiscal 2026 EPS guidance, net revenue retention remained strong at 104%, and billings grew 16.7%.