一家伯明翰医院在聋人家庭11周的逗留期间未能为其家庭提供BSL译员,迫使其子女解释医疗决定,包括临终护理,导致痛苦和正式道歉。
A Birmingham hospital failed to provide BSL interpreters for a deaf man’s family during his 11-week stay, forcing his children to interpret medical decisions, including end-of-life care, leading to distress and a formal apology.
伯明翰医院未能为一个聋人家庭在2021年住院11周期间提供英国手语译员,迫使他16岁和12岁的儿童解释关键医疗信息,包括临终决定。
A Birmingham hospital failed to provide British Sign Language interpreters for a deaf man’s family during his 11-week hospital stay in 2021, forcing his children, aged 16 and 12, to interpret critical medical information, including end-of-life decisions.
议会和保健服务监察员发现,国家保健服务机构的信任一再违反国家准则,造成可避免的危难。
The Parliamentary and Health Service Ombudsman found the NHS trust repeatedly violated national guidelines, causing avoidable distress.
只为口译员提供了三次。
Interpreters were only provided three times.
医院道歉,同意了一项行动计划,并将支付赔偿。
The hospital apologized, agreed to an action plan, and will pay compensation.
该案强调了聋人获得医疗保健服务方面的系统性问题。
The case underscores systemic issues in healthcare access for deaf patients.