新加坡的Dyna. Ai与沙特的ejada合作,在呼叫中心部署AI代理人员,增强服务和国家能力。
Singapore’s Dyna.Ai partners with Saudi ejada to deploy AI agents in call centers, boosting service and national capabilities.
Dyna.Ai是一家设在新加坡的AI公司,与沙特阿拉伯的ejada Systems合作,在当地呼叫中心部署可扩缩的、有生产准备的AI代理。
Dyna.Ai, a Singapore-based AI firm, has partnered with Saudi Arabia’s ejada Systems to deploy scalable, production-ready AI agents in local call centers.
合作的目的是通过将语音和基于文本的AI系统纳入现有平台,加强客户服务,侧重于可靠性、合规性和国家能力发展。
The collaboration aims to enhance customer service by integrating voice and text-based AI systems into existing platforms, focusing on reliability, compliance, and national capability development.
该举措支持从人工智能实验向现实世界部署的更广泛转变,与接触中心软件市场的预期增长相一致,即从2025年的640亿美元增长到2032年的2 130亿美元。
The move supports a broader shift from AI experimentation to real-world deployment, aligning with the projected growth of the contact center software market from $64 billion in 2025 to over $213 billion by 2032.