Wizz Air公司在2024年至2025年期间领导了英国航空公司因中断和服务差而提出的投诉,尽管与英国航空公司相比,对投诉的确认程度较低。 Wizz Air led UK airline complaints from 2024 to 2025 due to disruptions and poor service, despite lower complaint validation than British Airways.

从2024年年中到2025年3月,威兹航空公司是英国对航空公司最不满的航空公司,每百万乘客投诉918起,超过Ryanair、英国航空公司和简便的杰特。 Wizz Air was the UK's most complained-about airline from mid-2024 to March 2025, with 918 complaints per million passengers, surpassing Ryanair, British Airways, and easyJet. 在此期间,联合王国民航局收到了43 000多份投诉,其理由是飞行中断、拒绝登机、行李遗失以及对残疾旅行者的支持不足。 The UK Civil Aviation Authority received over 43,000 complaints during the period, citing flight disruptions, denied boarding, lost luggage, and poor support for disabled travelers. 尽管数额很大,但Wizz Air的投诉率维持了47%,并支付了148万英镑的赔偿金,平均每份索赔651英镑。 Despite the high volume, Wizz Air had a 47% complaint upheld rate and paid £1.48 million in compensation, averaging £651 per claim. 英国航空公司的投诉率低得多,但维持很高的83%,平均每起案件支付624万英镑837英镑。 British Airways had a much lower complaint rate but a high 83% upheld rate, paying £6.24 million on average £837 per case. Ryanair报告每百万人有188起投诉,维持28%的费率,平均付款694英镑。 Ryanair reported 188 complaints per million and a 28% upheld rate, with an average payout of £694. 其他航空公司,例如法国航空公司、土耳其航空公司和波罗的海航空公司也收到大量投诉。 Other airlines like Air France, Turkish Airlines, and Air Baltic also saw significant complaints. 对联合王国出入境或离境航班有不满的乘客可向民航局提出投诉。 Passengers with grievances related to UK-bound or departing flights can file complaints with the CAA.