尽管工作人员同情和居民高度满意,但发现不安全的医药做法后,Swindon护理之家被告知要改进。 A Swindon care home was told to improve after unsafe medicine practices were found, despite staff compassion and high resident satisfaction.

一项检查发现医药管理存在严重缺陷,包括管理不安全、记录不完整、冰箱在安全温度之外运作,之后,Swindon护理之家“果园住宅之家”被告知要改进。 A Swindon care home, The Orchards Residential Home, has been told to improve after an inspection found serious flaws in medicine management, including unsafe administration, incomplete records, and a fridge operating outside safe temperatures. 也有人指出,药品不足和过期失效日期缺失等原因不明,违反了法律安全要求。 Unexplained gaps in medication and missing expiry dates were also noted, breaching a legal safety requirement. 尽管存在这些问题,工作人员仍因同情心和培训而受到赞扬,居民报告非常满意,住房在三个方面保持了“良好”评级。 Despite these issues, staff were praised for compassion and training, residents reported high satisfaction, and the home maintained a "Good" rating in three areas. 自那时起,家庭实行改革,包括工作人员培训和新的监测系统,现在有总体的“改善要求”评级。 The home has since implemented changes, including staff training and new monitoring systems, and now has an overall "Requires Improvement" rating.