DEWA成为第一个通过ChatGPT提供服务的全球政府公用设施,使AI-power帐单和账户接入成为可能。
DEWA became the first global government utility to offer services via ChatGPT, enabling AI-powered bill and account access.
迪拜电力和水务局(DEWA)在ChatGPT Apps目录上启动了服务,成为全世界第一个通过AI平台提供公共服务的政府公用设施。
Dubai Electricity and Water Authority (DEWA) has launched its services on the ChatGPT Apps Directory, becoming the first government utility worldwide to offer public services through an AI platform.
整合使用户能够通过自然语言对话获取账单查询、账户细节、账单支持、有指示的EV充电地点和客户幸福中心信息。
The integration allows users to access bill inquiries, account details, billing support, EV charger locations with directions, and Customer Happiness Centre information via natural language conversations.
作为DEWA的 " AI一体化与运营服务 " 战略的一部分,这项举措支持迪拜在AI和数字创新方面发挥领导作用的目标,预计随着时间的推移,将在严格的安全和隐私标准下提供更多服务。
Part of DEWA’s “AI Integration and Operating Services” strategy, the move supports Dubai’s goal to lead in AI and digital innovation, with additional services expected over time under strict security and privacy standards.