由于监管变化和收费改革,联合王国的投诉量在两年内降到最低,因为2026年,FOS系统扩大到现在的买入,支付后来的纠纷。 UK complaint volume dropped to lowest in two years due to regulatory changes and fee reforms, with FOS expanding to cover buy now, pay later disputes in 2026.

2025年10月至12月,向英国金融监察员服务机构提出的申诉降至47 300起,这是两年来最低的,原因是监管暂停、汽车金融委员会补救计划以及专业代表新收费,提高了投诉质量。 Complaints to the UK's Financial Ombudsman Service dropped to 47,300 in October–December 2025, the lowest in two years, due to regulatory pauses, a redress scheme for motor finance commissions, and new fees for professional representatives that improved complaint quality. 被撤回或弃置的病例从三分之一以上减少到五分之一以下。 The drop reduced withdrawn or abandoned cases from over a third to under a fifth. 旨在在2026年处理25万起案件的FOS正在扩大其范围,包括从2026年7月开始的"现在购买,以后付款"纠纷,并继续努力实现其流程的现代化. The FOS, aiming to handle 250,000 cases in 2026, is expanding its reach to include buy now, pay later disputes starting July 2026 and continues efforts to modernize its processes.