BYD Australia面临快速增长、修理延误和零件短缺等服务问题,销售额从2022年的2 000增至2025年的52 000。
BYD Australia faces service issues from rapid growth, with repair delays and parts shortages, as sales jumped from 2,000 in 2022 to 52,000 in 2025.
澳大利亚BYD公司承认,由于迅速增长,服务面临挑战,维修延误和零部件短缺影响到客户,销售额从2022年的不到2 000人猛增到2025年的52 000人以上。
BYD Australia acknowledges service challenges due to rapid growth, with repair delays and parts shortages affecting customers as sales surged from under 2,000 in 2022 to over 52,000 in 2025.
该公司正在将其经销商网络扩大至2026年年中150个地点,包括区域和农村地区,并在墨尔本开设了一个20 000平方米的零部件仓库,达到95%的零部件填充率,以减少海外航运。
The company is expanding its dealer network to 150 locations by mid-2026, including regional and rural areas, and opened a 20,000-square-meter parts warehouse in Melbourne, achieving a 95% parts fill rate to reduce overseas shipping.
BYD说,它正在通过新的工作人员、讲习班和供应链升级来优先改进服务,目的是通过更好的中心经验恢复客户信心。
BYD says it is prioritizing service improvements with new staff, workshops, and supply chain upgrades, aiming to restore customer confidence through better in-center experiences.