FCAC说, BMO对101K客户收取的费用有误, 罚款4M美元, BMO fined $4M for wrongly charging fees to 101K customers despite waivers, FCAC says.

加拿大金融消费者机构对蒙特利尔银行罚款400万美元,原因是2010年至2024年期间,尽管已经实行豁免或削减,但错误地向客户收取贴现银行计划的每月费用。 Canada’s Financial Consumer Agency fined Bank of Montreal $4 million for incorrectly charging customers monthly fees on discounted banking plans between 2010 and 2024, despite waivers or reductions being in place. 这些错误影响到101,091名客户,包括新来者、学生、土著客户和在家庭融资促进活动中的客户。 The errors affected 101,091 customers, including newcomers, students, Indigenous clients, and those in a home financing promotion. 该机构列举了费用披露不足和内部控制薄弱的问题,指出尽管有500多项投诉,但BMO没有采取行动。 The agency cited inadequate fee disclosures and weak internal controls, noting BMO failed to act despite over 500 complaints. 银行偿还了300多万美元,并捐助了60万美元,以弥补无法收回的数额。 The bank reimbursed over $3 million and donated $600,000 for unrecoverable amounts. 2026年2月2日宣布的处罚是FCAC有史以来第二大处罚。 The penalty, announced February 2, 2026, is the second-largest ever issued by the FCAC.