怀特诺特利的居民要求恢复他们每周往返布伦特里的校车,理由是按需服务不可靠。
Residents of White Notley demand the return of their weekly bus to Braintree, citing unreliable on-demand service issues.
Essex县议会以DigiGo取代了345条路线,DigiGo是2024年7月推出的可点订服务。 之后,White Notley的居民敦促他们恢复每周的公共汽车服务。
Residents of White Notley are urging the return of their weekly bus service after Essex County Council replaced the 345 route with DigiGo, a bookable on-demand service introduced in July 2024.
许多老年人和弱势居民报告说,新系统不可靠,没有互联网接入就难以使用,无法容纳购物或助行器。
Many elderly and vulnerable residents report the new system is unreliable, hard to use without internet access, and unable to accommodate shopping or mobility aids.
尽管委员会声称覆盖面扩大,客户满意度高,但经常取消、沟通不畅和预订困难使人民陷入困境,特别是在节假日。
Despite expanded coverage and a high customer satisfaction rating claimed by the council, frequent cancellations, poor communication, and booking difficulties have left people stranded, especially during holidays.
Ross Playle议员的一项调查证实,人们普遍不满意这项服务的一致性。
A survey by Councillor Ross Playle confirmed widespread dissatisfaction with the service’s consistency.
居民继续要求每周有一辆可靠、可预测的巴士前往Bonestree,以维持获得基本服务和社会联系的机会。
Residents continue to call for a reliable, predictable weekly bus to Braintree to maintain access to essential services and social connections.