两名无家可归男子被拒入曼彻斯特假日旅馆,尽管他们已预付了房租,这引起了愤怒和政策审查。
Two homeless men were denied entry to a Manchester Holiday Inn despite pre-paid stays, sparking outrage and policy review.
包括Callum Donaghey在内的两名无家可归男子被拒之曼彻斯特假日酒店快车门外,
Two homeless men, including Callum Donaghey, were turned away from a Manchester Holiday Inn Express despite having pre-paid reservations during a -6°C cold snap, sparking national outrage after video showed staff denying entry citing company policy.
旅馆集团IHG否认有这样的政策,称事件“非常遗憾”,
The hotel group, IHG, denied having such a policy, calling the incident "deeply regrettable," and confirmed staff have been retrained on inclusion.
这一事件引起了慈善机构和议员的谴责,促使在极端天气期间重新审查接待政策,并导致Donaghey的个人转型,Donaghey现在通过IHG的外联工作获得支助。
The event drew condemnation from charities and MPs, prompting renewed scrutiny of hospitality policies during extreme weather and leading to personal transformation for Donaghey, who now receives support through IHG’s outreach.