一名患有绝症癌症的妇女由于她的GP文件工作迟缓,在保险索赔中面临超过六周的延误,造成她的痛苦。
A woman with terminal cancer faced over six weeks of delays in her insurance claim due to slow paperwork from her GP, causing her distress.
一名来自Essex的53岁的妇女Sonya Corris在被诊断患有神经细胞瘤后,面临6周多的晚期病症保险申请。
A 53-year-old woman from Essex, Sonya Corris, faced over six weeks of delays in her terminal illness insurance claim after being diagnosed with neuroblastoma.
她的五月花医疗中心GP花了时间发送必要的医疗文件,证实她的预期寿命为12个月或更短,让她在情感上和经济上都感到痛苦。
Her GP, Mayflower Medical Centre, took time to send required medical documentation confirming her life expectancy of 12 months or less, leaving her emotionally and financially distressed.
企业主和前军队成员Corris说,缺乏透明度和对这一进程的同情,加剧了她的苦难。
Corris, a business owner and former army member, said the lack of transparency and empathy from the process added to her suffering.
医疗中心承认延误,指出需要仔细审查记录,并确认现已提交文件。
The medical centre acknowledged the delay, citing the need for careful review of records, and confirmed the paperwork has now been submitted.
Corris呼吁紧急进行改革,加强对面临临终死亡索赔的病人的支持。
Corris called for urgent reforms to improve support for patients facing end-of-life claims.