从2026年2月开始,英国家庭因因供应商问题导致智能计量延迟或失败而获得40英镑的补偿。 Starting Feb 2026, UK households get £40 compensation for smart meter delays or failures due to supplier issues.

自2026年2月起, 面临拖延或智能计量装置失灵的英国家庭若等待超过六个星期的任命、因供应商问题而失败、或在五个工作日内没有给出解决计划, 可以自动获得40英镑的赔偿。 Starting February 2026, UK households facing delays or failed smart meter installations may automatically receive £40 compensation if they wait more than six weeks for an appointment, experience a failure due to supplier issues, or aren’t given a resolution plan within five working days. 能源监管机构Ofgem制定的新规则旨在提高服务可靠性,追究供应商的责任,并提高消费者的信心。 The new rules, set by energy regulator Ofgem, aim to improve service reliability, hold suppliers accountable, and boost consumer confidence. 自2024年以来,已经修复了90多万个非工作计量表,70%以上的英国家庭现在有一个智能或先进的计量表。 Over 900,000 non-working meters have been repaired since 2024, and more than 70% of UK homes now have a smart or advanced meter. 这些变化支持了准确计费、实时能源跟踪和获得更廉价的关税等更广泛的目标,工业团体欢迎这一举动,认为这是朝着改善服务和更广泛采用迈出的一步。 The changes support broader goals of accurate billing, real-time energy tracking, and access to cheaper tariffs, with industry groups welcoming the move as a step toward better service and wider adoption.