一份2026年的报告披露,29%的英国成年人在圣诞节期间面临皇家邮报延误,570万重要邮件失踪,尽管邮票价格上涨,交货情况不佳。 A 2026 report revealed 29% of UK adults faced Royal Mail delays during Christmas, with 5.7 million missing critical mail, despite rising stamp prices and poor delivery performance.

一份2026年公民咨询组织的报告发现,29%的英国成年人在圣诞节期间面临皇家邮递延误,这是五年来的最高水平,有570万封关于健康、福利、法律事务和罚款的重要信件失踪。 A 2026 report by Citizens Advice found that 29% of UK adults faced delays with Royal Mail during the Christmas period, the highest level in five years, with 5.7 million missing important letters on health, benefits, legal matters, and fines. 尽管自2020年以来邮票价格翻了一番以上,达到1.70英镑,但《皇家邮报》自2017年以来没有达到头等交货目标,自2020年以来也没有达到第二等交货目标。 Despite stamp prices more than doubling since 2020 to £1.70, Royal Mail has not met first-class delivery targets since 2017 or second-class since 2020. Ofcom公司将二等交付义务减到其他每周一日,在对皇家邮局3 700万英镑进行罚款之后,于2026年生效。 Ofcom reduced second-class delivery obligations to every other weekday, effective in 2026, after previously fining Royal Mail £37 million. 慈善组织敦促监管者将未来价格上涨与绩效挂钩,理由是普遍焦虑,没有替代性邮政提供者。 The charity urged regulators to tie future price increases to performance, citing widespread anxiety and no alternative postal provider. 皇家邮件显示,按建议日期邮寄的邮件有99%以上按时抵达。 Royal Mail stated over 99% of mail posted by recommended dates arrived on time.