70%的爱尔兰零售工人在高峰时段报告顾客受到虐待,主要是口头虐待,但多数人说顾客是善良的,雇主支持他们。
70% of Irish retail workers report customer abuse, mostly verbal, during peak hours, yet most say customers are kind and employers support them.
对500名爱尔兰零售业工人的调查发现,70%的客户遭受虐待,主要是口头虐待,据报告,存在基于种族、性别和年龄的歧视。
A survey of 500 Irish retail workers found 70% experienced customer abuse, mostly verbal, with race, gender, and age-based discrimination reported.
每周有三分之一的人遭受虐待,通常在下午5时至10时之间。
One-third faced abuse weekly, often between 5pm and 10pm.
尽管如此,超过80%的人说大多数顾客是善良的,86%的人感到得到雇主的支持。
Despite this, over 80% said most customers are kind, and 86% feel employer support.
调查结果是 " 2026年幼儿园周 " 的一部分,目的是在对工作人员福利的持续关切中促进相互尊重的互动。
The findings, part of Kindness Week 2026, aim to promote respectful interactions amid ongoing concerns about staff wellbeing.