航空公司以安全和商业风险为由反对透明度规则,因为集体诉讼指控加拿大航空公司错误地避免了对拖延的赔偿。
Airlines oppose transparency rules, citing safety and business risks, as a class-action lawsuit alleges Air Canada wrongly avoided compensation for delays.
加拿大的主要航空公司反对法院质疑加拿大运输署的保密规则,认为披露会损害安全和商业利益,而倡导团体则称规则为“禁止令”,有损透明度和乘客权利。
Canada’s major airlines oppose a court challenge to the Canadian Transportation Agency’s confidentiality rules, arguing disclosure could harm safety and business interests, while advocacy groups call the rules a "gag order" that undermines transparency and passenger rights.
争议的核心是CTA的2023年政策阻止公众分享投诉结果, 批评者警告对违规行为提出罚款,
The dispute centers on the CTA’s 2023 policy blocking public sharing of complaint outcomes, with critics warning proposed fines for breaches could deter reporting.
到2026年1月4日,该机构积压的投诉近89,000件。
The agency’s complaint backlog hit nearly 89,000 by January 4, 2026.
魁北克省的一个单独的集体诉讼诉讼指控Air Canada误将飞行延误列为与安全有关的错误分类,以避免根据加拿大《航空旅客保护条例》支付赔偿,这可能影响到数千名乘客。
A separate class-action lawsuit in Québec alleges Air Canada misclassified flight delays as safety-related to avoid paying compensation under Canada’s Air Passenger Protection Regulations, potentially affecting thousands of passengers.