WestJet扭转了2026年的计划,即由于乘客的反弹,削减经济腿部和卸下座椅口袋。
WestJet reversed its 2026 plan to cut economy legroom and remove seatback pockets due to passenger backlash.
由于乘客反响,西航公司撤销了2026年减少经济型机座腿部空间和移除座椅背面口袋的决定.
WestJet reversed its 2026 decision to reduce economy legroom and remove seatback pockets after widespread passenger backlash, citing customer feedback.
此举旨在降低成本和提高座位密度,引发了对舒适度下降的批评,特别是在长途航班上。
The move, aimed at cutting costs and increasing seat density, sparked criticism over declining comfort, especially on long flights.
扭转趋势突显了航空公司在业务开支不断上升的情况下,为平衡节约成本措施与旅客预期而日益展开的斗争。
The reversal highlights airlines’ growing struggle to balance cost-saving measures with passenger expectations amid rising operational expenses.
美国航空公司的类似趋势 - - 比如减少腿部空间,付费座位和行李费 - - 引发了对客户长期满意度和忠诚度的担忧,特别是因为旅客反对隐藏的费用和减少的设施.
Similar trends across North American carriers—like reduced legroom, paid seating, and baggage fees—raise concerns about long-term customer satisfaction and loyalty, particularly as travelers push back against hidden fees and diminished amenities.