Ovo Energy将支付2.77亿英镑,以补偿拖延向低收入家庭支付的冬季能源付款。 Ovo Energy to pay £2.77M in compensation for delayed winter energy payments to low-income households.

Ovo Energy将支付277万英镑的补偿,因为处理温室住房折扣计划付款工作出现延误,影响到数千个低收入家庭。 Ovo Energy will pay £2.77 million in compensation after delays in processing Warm Home Discount scheme payments, which affected thousands of low-income households. 能源供应商承认未能遵守联合王国政府规定的最后期限,导致冬季数月依赖支助的客户面临财政困难。 The energy provider admitted failures in meeting deadlines set by the UK government, leading to financial hardship for customers who rely on the support during winter months. 能源监管机构Ofgem查明了付款延误情况,要求Ovo解决这个问题并向受影响的客户提供补偿。 The payment delays were identified by the energy regulator, Ofgem, which required Ovo to address the issue and compensate affected customers.