英国能源调查将供应商排在Etopp名单的前列,苏格兰电力公司、EDF和英国天然气公司在客户服务中得分低于60%。 UK energy survey ranks suppliers, with E topping list, while Scottish Power, EDF, and British Gas score below 60% on customer service.

哪一个? Which? Which? 英国的能源供应商名列前茅,苏格兰电力公司、EDF公司和英国天然气公司评分低于60%,客户服务差,特别是投诉处理和支助可获性差,赢得两星。 has ranked UK energy suppliers, with Scottish Power, EDF, and British Gas scoring below 60% and earning two stars for poor customer service, particularly in complaint handling and support availability. 排名第一的E (天然气和电力) 获得79%的满意度和四星, 由于清晰的收费和易于联系而受到赞誉, 其次是章能源, 100Green和Sainsbury's Energy. E (Gas and Electricity) topped the list with a 79% satisfaction score and four stars, praised for clear billing and easy contact, followed by Octopus Energy, 100Green, and Sainsbury’s Energy. 根据9月和10月对近12 000名客户的答复,调查发现,固定关税现在比能源价格上限更有价值。 The survey, based on nearly 12,000 customer responses from September and October, found fixed tariffs now offer better value than the energy price cap. 哪一个? Which? Which? 敦促不满意的客户转换服务供应商。 urged dissatisfied customers to switch providers. 作为回应,英国天然气公司指出投诉减少20%,服务得到改善,欧洲民主基金强调信任试点评级很高,苏格兰电力公司将公民咨询计分卡作为更可靠的基准。 In response, British Gas cited a 20% drop in complaints and improved service, EDF highlighted strong Trustpilot ratings, and Scottish Power referenced the Citizens Advice scorecard as a more reliable benchmark.