IndiGo已全额退款给2025年12月3日至5日因飞行员排班问题取消航班的乘客，并提供赔偿和代金券。 IndiGo fully refunded passengers for Dec. 3–5, 2025, flight cancellations amid pilot rostering issues, with compensation and vouchers available.

2026年1月16日,DGCA确认,IndiGo已完成所有航班在2025年12月3日至5日之间被取消的乘客的全额退款,并按原始付款方法退款。 The DGCA confirmed on January 16, 2026, that IndiGo has completed full refunds for all passengers whose flights were cancelled between December 3 and 5, 2025, with refunds issued to original payment methods. 受影响的乘客可就最后一刻取消航班要求赔偿,IndiGo公司为那些航班被取消或推迟三小时(有效期为12个月)的人提供两张5000印度尼西亚里拉旅行凭单,共计10,000印度尼西亚里拉。 Affected passengers may claim compensation for last-minute cancellations, and IndiGo is offering two INR 5,000 travel vouchers—totaling INR 10,000—for those whose flights were cancelled or delayed over three hours, valid for 12 months. 专用在线链接使乘客能够检查资格和提出申请。 A dedicated online link allows passengers to check eligibility and apply. 该局敦促提供准确的联系信息,以便及时更新。 The DGCA urged accurate contact information for timely updates. 试点名册的不良和安全合规问题造成混乱,使数万人陷入困境,促使政府对航空公司问责制进行检查。 The disruption, caused by poor pilot rostering and safety compliance issues, stranded tens of thousands and prompted government scrutiny over airline accountability.