IL、NC和WI的Chaseroze账户因涉嫌欺诈而冻结,没有任何活动,推迟了资金的获取,但后来又发放退款。
Chase froze accounts in IL, NC, and WI over suspected fraud with no activity, delaying access to funds, but refunds were later issued.
在伊利诺伊州、北卡罗来纳州和威斯康辛州的客户报告说,大通银行尽管没有不寻常的活动,但因涉嫌欺诈而冻结了账户,导致在获取数万美元方面出现延误。
Customers in Illinois, North Carolina, and Wisconsin report Chase Bank froze their accounts over suspected fraud despite no unusual activity, causing delays in accessing tens of thousands of dollars.
有些在退款方面等待了几周或几个月,媒体的注意促使在数起案件中解决了问题。
Some waited weeks or months for refunds, with media attention prompting resolution in several cases.
大通说,冻结是标准安全措施,以遵守条例和保护客户,确认退款是按账户协议发出的。
Chase says freezes are standard security measures to comply with regulations and protect customers, confirming refunds were issued per account agreements.
专家在大型交易前向通知银行提供咨询,以防止中断。
Experts advise notifying banks before large transactions to prevent disruptions.