Zespri利用SAP的云技术启动了一个数字索赔平台,使得能够快速、准确地处理跨越关键全球市场的多交付索赔。 Zespri launched a digital claims platform using SAP’s cloud tech, enabling fast, accurate processing of multi-delivery claims across key global markets.

Zespri利用SAP的云技术启动了一个数字索赔平台,使客户能够在30秒内提交多交付索赔,并在2分钟内处理1 000多个交付。 Zespri has launched a digital claims platform using SAP’s cloud technologies, enabling customers to submit multi-delivery claims in under 30 seconds and process over 1,000 deliveries in under two minutes. 该系统位于包括美国、中国、日本、欧洲和印度在内的主要市场,使用自动化和人力审查自动解决80%的索赔要求,减少错误和处理时间,同时保持审计标准。 The system, live in key markets including the U.S., China, Japan, Europe, and India, uses automation and human review to resolve 80% of claims automatically, reducing errors and processing times while maintaining audit standards. 它与实时供应链数据相结合,提高了透明度,使工作人员能够关注复杂案件。 Integrated with real-time supply chain data, it enhances transparency and allows staff to focus on complex cases. 该平台与新西兰Accenture和FAIR咨询组共同开发,支持泽斯普里在质量、可持续性和客户经验方面的目标,支持其未来预测分析和计算机愿景计划。 Developed with Accenture New Zealand and FAIR Consulting Group, the platform supports Zespri’s goals in quality, sustainability, and customer experience, with future plans for predictive analytics and computer vision.