英国的一项调查发现,大多数英国人不阅读或不理解水电费账单,促使人们发起更清晰、更简单的收费运动。 A UK survey finds most Brits don’t read or understand utility bills, prompting a campaign for clearer, simpler billing.

英国的一项调查显示,70%的英国人不阅读他们的水电费账单,超过三分之二的人不理解这些账单,尽管财政紧张。 A UK survey reveals that 70% of Brits don’t read their utility bills, and over two-thirds don’t understand them, despite financial strain. 许多供应商因合同期中价格上涨和隐藏费用而不信任他们,认为没有更好的选择。 Many stay with providers they distrust due to mid-contract price hikes and hidden fees, believing no better options exist. 作为回应, " 公用事业仓库 " 发起了 " 水电-眼测试 " ,利用视觉工具来提高账单理解度。 In response, Utility Warehouse launched the “Utilit-Eye Test,” using visual tools to improve bill comprehension. 调查结果显示,75%的人会转而提供更好的服务,73%的人需要实际人的支持,72%的人需要诚实的价格沟通,61%的人更喜欢单一的简化账单。 Findings show 75% would switch for better service, 73% want real person support, 72% value honest price communication, and 61% prefer a single, simplified bill. 该运动旨在提高透明度,加强消费者控制。 The campaign aims to boost transparency and consumer control.