HMRC利用有缺陷的旅行数据,错误地中止了24 000份儿童福利金申请,给家庭造成经济损失。
HMRC wrongly suspended 24,000 child benefit claims using flawed travel data, causing financial harm to families.
2023年7月至10月,HMRC承认在中止近24 000份儿童福利金申请方面有错误,使用内政部不完整的旅行数据,将一些家庭标记为移居国外,尽管许多家庭只是短途旅行。
HMRC admitted errors in suspending nearly 24,000 child benefit claims from July to October 2023, using incomplete Home Office travel data that flagged families as having emigrated, despite many only taking short trips.
该机构承认存在“可容忍”的伤害风险,15 000个家庭后来被确认为合法索赔人。
The agency acknowledged a "tolerable" risk of harm, with 15,000 families later confirmed as legitimate claimants.
批评者说,数据有缺陷,缺乏PAYE检查导致错误的停职,造成财务压力,而HMRC则坚持认为损害很小,并依赖纠正的上诉.
Critics say flawed data and lack of PAYE checks led to wrongful suspensions, causing financial strain, while HMRC maintained the harm was minimal and relied on appeals for correction.