从2026年3月1日起,尼日利亚公司必须在30秒或24小时之内退还未完成的航空/数据采购。
Nigerian firms must refund failed airtime/data purchases within 30 seconds or 24 hours starting March 1, 2026.
从2026年3月1日起,尼日利亚电信和银行公司必须在30秒内退还失灵的广播时间和数据采购费,如果尚未退还,则在NCC和CBN的新消费者保护框架下在24小时内退还。
Starting March 1, 2026, Nigerian telecom and banking firms must refund failed airtime and data purchases within 30 seconds, or within 24 hours if pending, under a new consumer protection framework by the NCC and CBN.
该规则旨在解决对无服务借项的广泛投诉,包括实时短信通知、联合监测仪表板和可执行服务级协议。
The rule, aimed at resolving widespread complaints over debits without service, includes real-time SMS notifications, a joint monitoring dashboard, and enforceable service level agreements.
实施取决于最终批准和技术整合。
Implementation depends on final approvals and technical integration.