如果顾客退回70%或以上的订单,除非他们花费40英镑,否则会收取3.95英镑的回报费。 ASOS charges £3.95 for returns if customers return 70% or more of orders unless they spend £40.

自2026年1月6日起,ASOS将收取3.95英镑的回报费,对于历史回报率达到70%或以上的客户,除非他们至少持有40英镑的订单。 Starting January 6, 2026, ASOS will charge a £3.95 fee on returns for customers with a historical return rate of 70% or higher unless they keep at least £40 of their order. 这一变化是减少过度回报的更广泛努力的一部分,包括新的应用工具,如回报率追踪器和个性化的分级指南。 The change, part of a broader effort to reduce excessive returns, includes new in-app tools like a return rate tracker and personalized sizing guides. 该政策以经常返回者为目标,同时避免偶尔的购物者,目的是提高可持续性和业务效率。 The policy targets frequent returners while sparing occasional shoppers, aiming to improve sustainability and operational efficiency.