英国天然气警告多达54 000个英国家庭今年冬天可能因冷冻的管道而失去热水和热水。 British Gas warns up to 54,000 UK homes may lose heat and hot water this winter due to frozen pipes.

英国天然气警告多达54,000个英国家庭今年冬天可能面临供暖和热水问题, British Gas warns up to 54,000 UK homes may face heating and hot water issues this winter due to frozen pipes, with cold snaps and snow expected. 该公司提倡“11am规则”,敦促家庭在上午11时前联系他们,以获得同一天的帮助。 The company promotes the "11am rule," urging households to contact them by 11 a.m. for same-day help. 冷冻的管道,特别是在未加热地区,在解冻时会爆裂,造成泄漏和洪水。 Frozen pipes, especially in unheated areas, can burst when thawing, causing leaks and flooding. 工程师建议隔热管道、让水龙头滴水、将室内温度维持在10°C以上。 Engineers advise insulating pipes, letting taps drip, and maintaining indoor temperatures above 10°C. 如果一个管子冷冻,用热水安全地解冻它,重置锅炉,如果发生爆裂,就关掉供水。 If a pipe freezes, safely thaw it with hot (not boiling) water, reset the boiler, and turn off the water supply if a burst occurs. 去年冬天,超过120万顾客需要修理。 Last winter, over 1.2 million customers needed repairs.