一名新西兰人在四张椅子贴纸上被收费69美元,引起对IKEA的交货费和服务费的反弹。 A New Zealander was charged $69 for four chair stickers, sparking backlash over IKEA's delivery fees and service.

一家新西兰客户收取69美元,只收到IKEA的四张餐椅贴纸,这在该公司12月启动后引起广泛的批评。 A New Zealand customer was charged $69 to receive only four dining chair stickers from IKEA, sparking widespread criticism after the company’s December launch. 尽管这些椅子退款,但交货费没有退款,一封讽刺性后续电子邮件也激起了挫折感。 Despite refunds for the chairs, the delivery fee was not returned, and a sarcastic follow-up email fueled frustration. 自IKEA在该国开业以来,出现了包括部分分娩和高收费在内的类似事件。 Similar incidents, including partial deliveries and high fees, have emerged since IKEA opened in the country. 该公司承认存在这些问题,承认这些问题达不到它的标准,并说它正在改进程序和工作人员培训,尽管它拒绝对个别案件发表评论。 The company acknowledged the issues, admitted they fall short of its standards, and said it is improving processes and staff training, though it declined to comment on individual cases.