2025年12月28日的ECG系统故障, 通过应用程序、短码和供应商阻止MMS计量用户购买电力信贷。
ECG's system glitch on Dec. 28, 2025, blocked electricity credit purchases for MMS meter users via app, short code, and vendors.
加纳电力公司(ECG)于2025年12月28日报告了一个技术问题,通过ECG Mobile App、短码和第三方供应商中断了为符合MMS的客户购买电力信贷。
The Electricity Company of Ghana (ECG) reported a technical issue on December 28, 2025, disrupting electricity credit purchases for customers with MMS-compliant meters via the ECG Mobile App, short code, and third-party vendors.
该公司为造成不便道歉,确认其技术小组正在努力解决这一问题。
The company apologized for the inconvenience, confirming its technical team is working to resolve the problem.
没有提供解决问题的时间表,但欧洲雇主理事会向客户保证,正在努力迅速恢复全面服务。
No timeline for resolution was provided, but ECG assured customers that efforts are underway to restore full service promptly.