印度的消费者求助热线在2025年4月至12月期间解决了67,265起投诉,恢复了45卢比,大部分来自电子商务。 India’s consumer helpline resolved 67,265 complaints from April to December 2025, recovering Rs 45 crore, mostly from e-commerce.

印度全国消费者帮助热线在2025年4月至12月期间解决了67,265起消费者投诉,便利了45卢比的退款,其中电子商务占了案件和追回资金的大多数。 India’s National Consumer Helpline resolved 67,265 consumer complaints between April and December 2025, facilitating Rs 45 crore in refunds, with e-commerce accounting for the majority of cases and funds recovered. 该求助热线根据2019年《消费者保护法》运作,通过1915年和数字渠道提供了一个免费、多语种、诉讼前平台,覆盖全国消费者。 The helpline, operating under the Consumer Protection Act, 2019, provided a free, multilingual, pre-litigation platform accessible via 1915 and digital channels, reaching consumers nationwide. 电子商务和旅行部门导致不满和退款,而扩大的伙伴关系则增强了解决能力。 E-commerce and travel sectors led in grievances and refunds, while expanded partnerships enhanced resolution capacity.