一家家庭在英国酒吧的圣诞日订位未经通知就被取消,
A family’s Christmas Day reservation at a UK pub was canceled without notice, leaving them to celebrate at home.
来自斯托克-昂-特伦特梅尔的一个九口之家,因他们在萨拉森斯头酒吧的五年圣诞节预订被无预告取消而感到不满。
A family of nine from Meir, Stoke-on-Trent, is upset after their five-year Christmas Day reservation at The Saracens Head pub was canceled without notice.
他们于9月订了房,但没有要求通常的押金,这引起了前房东离开后以及酒吧因翻修而关闭后的关切。
They had booked in September but were not asked for the usual deposit, raising concerns after the previous landlord left and the pub closed for renovations.
当他们试图确认预订时, 他们被告知酒吧不提供圣诞晚餐, 并声称没有通知他们。
When they tried to confirm the booking, they were told the pub wasn’t serving Christmas dinners and claimed they weren’t informed.
他们现在将在家里庆祝。
Unable to find another venue in time, they will now celebrate at home.
酒吧没有公开取消, 虽然它发布了厨房"迷你转型"和新年新菜单.
The pub has not addressed the cancellations publicly, though it posted about a kitchen “mini-transformation” and a new menu launch in the new year.
家人说,由于沟通不畅,他们不再计划返回。
The family said they no longer plan to return due to poor communication.