由于压力和焦虑,节假日对服务工人的侵略激增。 Holiday season brings surge in aggression toward service workers, fueled by stress and anxiety.

在2025年的节日季节,顾客对餐馆和零售业工人的侵犯急剧上升,有报道说,辱骂、人身恐吓和情绪疲劳增加。 The 2025 holiday season is seeing a sharp rise in customer aggression toward restaurant and retail workers, with reports of increased verbal abuse, physical intimidation, and emotional exhaustion. 根据行业调查和服务工人安全联盟的调查,据报告,2024年餐馆工作人员中的粗鲁行为上升了41%,而且有20%的人身恐吓事件记录在案。 A 41% jump in reported rudeness among restaurant staff and a 20% rate of physical intimidation were documented in 2024, according to industry surveys and the Service Workers Safety Coalition. 事件包括抢夺物品、投掷物品和挤压身体,近40%的工人受到性骚扰。 Incidents include snatching items, throwing objects, and physical shoving, with nearly 40% of workers experiencing sexual harassment. 专家们将节假日压力上升的趋势联系起来,65%的美国人报告说焦虑情绪加剧,往往针对前线雇员。 Experts link the trend to heightened holiday stress, with 65% of Americans reporting increased anxiety, often directed at frontline employees. 根据康奈尔研究 情感紧张在11月和12月猛增了30% Emotional strain spikes 30% in November and December, according to Cornell research. 敦促采取小的善意和耐心行动,以减轻季节性工作必不可少的工人的负担。 Small acts of kindness and patience are urged to ease the burden on workers essential to the season.