Instacart在对相同物品的不平等价格产生反弹、保证一致定价和透明度之后,结束了AI的价格测试。
Instacart ended AI price testing after backlash over unequal prices for identical items, pledging consistent pricing and transparency.
Instacart公司结束了其AI驱动的价格测试方案,在公众的强烈反对和监管审查之后,同一家商店的客户同时订购同一商店的同一杂货,其价格也不同。
Instacart has ended its AI-driven price testing program that caused identical grocery items to have different prices for customers ordering at the same time from the same store, following public backlash and regulatory scrutiny.
该公司于2022年收购了Eversight公司,该公司说,它不再允许零售商进行此类测试,确保同一物品的定价一致。
The company, which acquired Eversight in 2022, said it will no longer allow retailers to run such tests, ensuring consistent pricing for the same items.
之所以采取这一行动,是因为报告披露了相同产品23%的价格差异,而且FTC对误导性交货费索赔作出了6 000万美元的和解。
The move comes after reports revealed up to 23% price differences for identical products and a $60 million FTC settlement over misleading delivery fee claims.
Instacart公司强调,定价测试不是以个人数据或实时需求为依据的,并保证未来定价有更大的透明度。
Instacart emphasized that pricing tests were not based on personal data or real-time demand and pledged greater transparency in future pricing.