由于人员配置和业务问题,斐济航空公司从纳迪飞往奥克兰的航班在2025年12月21日被推迟20小时以上,造成乘客沮丧。
A Fiji Airways flight from Nadi to Auckland was delayed over 20 hours on Dec. 21, 2025, due to staffing and operational issues, causing passenger frustration.
斐济航空公司从纳迪飞往奥克兰的航班推迟了20多小时,经过多次重新安排后于2025年12月21日早上7时起飞,造成乘客因通讯不畅和尽管有餐券但支助有限而感到沮丧。
A Fiji Airways flight from Nadi to Auckland was delayed over 20 hours, departing at 7am on December 21, 2025, after multiple rescheduling, leaving passengers frustrated over poor communication and limited support despite meal vouchers.
该航空公司列举了不可避免的业务问题,包括人员配置方面的挑战,并承认假日旅行需求高使中断情况更加恶化。
The airline cited unavoidable operational issues, including staffing challenges, and acknowledged the disruption was worsened by high holiday travel demand.
乘客报告说,在纳迪机场没有斐济航空公司的工作人员提供最新资料,旅馆住宿也很少。
Passengers reported no Fiji Airways staff at Nadi Airport to provide updates, and hotel accommodations were scarce.
航空公司道歉,承诺改进程序,并提供折扣代码作为补偿。
The airline apologized, promised improved procedures, and offered a discount code as compensation.
前往香港和奥克兰的航班也面临延误。
Flights to Hong Kong and Auckland also faced delays.