米里亚姆·迪安(Miriam Dean)在担任新西兰银行业监察员12年后退休,在此期间,她使该系统现代化并加强了对消费者的保护。 Miriam Dean is retiring after 12 years leading New Zealand’s Banking Ombudsman, during which she modernized the system and strengthened consumer protections.

米里亚姆·迪恩在担任新西兰银行业监察员计划主席12年后即将退休,他经历了包括数字银行、不断上升的骗局和消费者保护改革在内的重大转变。 Miriam Dean is retiring after 12 years as chair of New Zealand’s Banking Ombudsman Scheme, having guided it through major shifts including digital banking, rising scams, and consumer protection reforms. 在她的领导下,该计划扩大了影响范围,推出了世界第一投诉跟踪仪表板,并通过电视纪录片等教育举措提高了公众的认识。 Under her leadership, the scheme expanded its reach, launched a world-first complaint tracking dashboard, and boosted public awareness through education initiatives like a TV documentary. 2024年的一项审查称该计划在公平银行业中具有可信的力量。 A 2024 review called the scheme a credible force in fair banking. 她将在一月份接任迈克尔·赫隆·KC。 She will be succeeded by Michael Heron KC in January.