一家联合王国护理机构在因工作人员不安全和护理条件差而导致检查失败之后关闭。
A UK care agency shut down after failing inspections due to unsafe staffing and poor care.
护理质量委员会(CQC)因严重的安全和管理失误,将其置于特殊措施之下后,11月30日关闭了桑德韦尔Cradley Heath的一家住家护理机构 " 受扶养护理有限责任公司 " 。
Dependable Care LLP, a domiciliary care agency in Cradley Heath, Sandwell, closed on November 30 after the Care Quality Commission (CQC) placed it in special measures due to serious safety and management failures.
10月的一次检查发现,该机构在所有类别中被评为“不足”,27%的护理电话被错过,工作人员不合格,护理规划不连贯,监督不足。
An October inspection found the agency rated "inadequate" across all categories, with 27% of care calls missed, unqualified staff, inconsistent care planning, and inadequate oversight.
虽然当时没有学习障碍或自闭症的客户在使用这项服务,但中央质量控制中心援引了五项条例,包括人员配备、安全和以人为中心的护理,违反了规定。
Although no clients with learning disabilities or autism were using the service at the time, the CQC cited breaches in five regulations, including staffing, safety, and person-centred care.
该机构今年早些时候失去了理事会合同,在留住工作人员方面挣扎不休。
The agency had lost its council contract earlier in the year and struggled with staff retention.
CQC发起管制行动,该机构可以呼吁采取这种行动,并将监测改进情况。
The CQC initiated regulatory action, which the agency could appeal, and will monitor for improvements.