加拿大的CARM海关系统在发射一年多后仍然存在重大技术问题,造成延误和费用增加。
Canada's CARM customs system still has major tech problems over a year after launch, causing delays and higher costs.
启动一年多后,加拿大的CARM海关门户面临持续不断的技术问题,造成延误、供应链中断、进口商和消费者费用增加。
More than a year after launch, Canada’s CARM customs portal faces ongoing technical issues, causing delays, supply chain disruptions, and increased costs for importers and consumers.
尽管CBSA声称自2024年12月以来系统正常运行率为99%,收入收集有所改善,但频繁的停机,外国进口商的注册速度慢 (长达两个月),客户支持不响应仍在持续.
Despite CBSA claims of 99% system uptime since December 2024 and improved revenue collection, frequent outages, slow registration—up to two months for foreign importers—and unresponsive customer support persist.
商业界报告说,运输延误达数日之久,储存在临时仓库的货物有腐坏的危险,难以获得帮助,反应时间长达数周。
Businesses report days-long shipment delays, goods stored in temporary warehouses risking spoilage, and difficulty accessing help, with response times stretching weeks.
工业集团和美国贸易官员批评在停产期间缺乏备用付款选择。
Industry groups and U.S. trade officials criticize the lack of backup payment options during outages.
虽然CBSA表示登机可能需要10分钟,并且正在探索经纪人协助的注册,但许多用户表示该系统仍然不可靠,支持不佳,在贸易紧张局势不断升级的情况下破坏了跨境贸易效率.
While CBSA says onboarding can take 10 minutes and is exploring broker-assisted registration, many users say the system remains unreliable and poorly supported, undermining cross-border trade efficiency amid rising trade tensions.