诺福克(Norfolk)的成人社会照顾因护理和公平问题前后不一而“需要改进”。
Norfolk’s adult social care scored "requires improvement" due to inconsistent care and equity issues.
诺福克县议会的成人社会护理服务被护理质量委员会评为“需要改善”, 比“良好”评级门槛值低566个百分点。
Norfolk County Council’s adult social care services were rated "requires improvement" by the Care Quality Commission, scoring 56%—six points below the threshold for a "good" rating.
2025年1月31日至7月3日进行的检查发现,在提供护理方面存在不一致之处,包括评估出现延误,对无酬照护者的后续行动不足,以及长期滞留在不合适的安置地点。
The inspection, conducted from January 31 to July 3, 2025, found inconsistencies in care delivery, including delays in assessments, inadequate follow-up for unpaid carers, and prolonged stays in unsuitable placements.
前线工作人员和领导受到赞扬,但有人对保障、公平和直接付款率低表示关切,特别是在农村地区。
While frontline staff and leadership were praised, concerns were raised over safeguarding, equity, and low uptake of direct payments, especially in rural areas.
理事会以依赖传闻证据为由表示失望,但强调正在进行的变革努力、工作人员的献身精神以及旨在减少不平等和改善护理的举措。
The council expressed disappointment, citing reliance on anecdotal evidence, but emphasized ongoing transformation efforts, staff dedication, and initiatives to reduce inequality and improve care.