在Brockville附近,一个机械故障使Via铁路乘客滞留长达12小时,造成重大延误,并促使道歉和退款。 A mechanical failure stranded Via Rail passengers for up to 12 hours near Brockville, causing major delays and prompting apologies and refunds.

2025年12月10日至11日, 在安大略省布罗克维尔(Brockville)附近, Via铁路乘客在669号火车发生机械故障后, On December 10–11, 2025, Via Rail passengers were stranded for up to 12 hours near Brockville, Ontario, after a mechanical failure disabled train 669. 登机未遂导致多列列火车之间的客运,造成严重延误,包括延迟抵达多伦多8.5小时。 Failed towing attempts led to passenger transfers between multiple trains, resulting in significant delays, including an 8.5-hour late arrival in Toronto. 没有可供选择的公共汽车,乘客忍受寒冷、黑暗和交通不便。 No bus alternatives were available, and passengers endured cold, darkness, and poor communication. 通过铁路公司道歉,称事件不可接受,并承诺进行一次审查,向受影响的旅行者全额退款和100%的旅行抵免。 Via Rail apologized, called the incident unacceptable, and promised a review, offering full refunds and 100% travel credits to affected travelers.