新西兰敦促银行改进产品审查和消费者沟通,加强监督和基于风险的跟踪。
New Zealand urges banks to improve product reviews and consumer communication with stronger oversight and risk-based tracking.
新西兰金融市场管理局发布了一项专题审查,敦促金融机构通过采用基于风险的时间表、加强治理和增强消费者沟通来改进产品和服务审查。
The New Zealand Financial Markets Authority has released a thematic review urging financial institutions to improve product and service reviews by adopting risk-based schedules, strengthening governance, and enhancing consumer communication.
报告虽然没有规定新的规则,但强调做法不一致,特别是对于销售外产品和遗留产品,并呼吁更好地跟踪后续行动、使用投诉数据以及主动发现系统的弱点。
While not imposing new rules, the report highlights inconsistent practices, especially for off-sale and legacy products, and calls for better tracking of follow-ups, use of complaints data, and proactive detection of system weaknesses.
它强调需要董事会的监督、可进入性和反应能力,以保护消费者。
It emphasizes the need for board oversight, accessibility, and responsiveness to protect consumers.