美国杂货店尽管尝试采用混合模式,但由于技术问题、长线和不良采用,正在减少自检。
U.S. grocery stores are reducing self-checkouts due to tech problems, long lines, and poor adoption, despite attempts at hybrid models.
美国杂货店的自我检查系统正面临越来越多的批评,因为消费者和零售商都报告了技术问题、令人困惑的界面以及更长的等候时间。
Self-checkout systems in U.S. grocery stores are facing growing criticism as consumers and retailers alike report technical issues, confusing interfaces, and longer wait times.
由于使用率低和客户沮丧,许多商店正在缩减或取消自我检查,而工作人员仍需要监测机器,这破坏了预期的劳动力节省。
Many stores are scaling back or removing self-checkouts due to low usage and customer frustration, while staff still need to monitor the machines, undermining expected labor savings.
零售商目前正在测试将自我服务与雇员支助相结合的混合模式,但普遍可靠性和采用方法仍然不一致,使人怀疑作为主要结账方法的自我结账的长期前景。
Retailers are now testing hybrid models that blend self-service with employee support, but widespread reliability and adoption remain inconsistent, casting doubt on the long-term future of self-checkouts as a primary checkout method.