一名英国男子死于医院通信故障,不知道自己患了绝症肺病。
A UK man died unaware he had terminal lung disease due to hospital communication failures.
威廉·查普曼,58岁,父亲,七岁,2022年死亡。 2022年,切斯特医院伯爵夫人的医生没有告诉他,尽管2021年11月对他进行了诊断,但是他患了绝症肺纤维化症。
William Chapman, a 58-year-old father of seven, died in 2022 after doctors at Countess of Chester Hospital failed to inform him he had terminal pulmonary fibrosis, despite diagnosing him in November 2021.
虽然一名顾问在致他的GP的信中记录了诊断结果,但资料从未与Chapman或其家人分享过,而且一再告诉他,他将康复。
Though a consultant documented the diagnosis in a letter to his GP, the information was never shared with Chapman or his family, and he was repeatedly told he would recover.
尽管症状恶化,不知道他的预测,他仍然在继续工作,几个月后才知道真相。
He continued working despite worsening symptoms, unaware of his prognosis, and only learned the truth months later.
议会和卫生署监察员的一项调查发现,在沟通、记录保存和问责方面存在严重失误,批评医院对家庭投诉的拖延和反应不足。
An investigation by the Parliamentary and Health Service Ombudsman found serious failures in communication, record-keeping, and accountability, criticizing the hospital’s delayed and inadequate response to the family’s complaint.
虽然没有发现临床错误,但该案突出了患者在国民保健制度内的透明度和信任方面的系统性问题。
While no clinical errors were found, the case highlighted systemic issues in patient transparency and trust within the NHS.
医院道歉,同意改进,并将支付1 200英镑的补偿。
The hospital apologized, agreed to improvements, and will pay £1,200 in compensation.