新西兰高等法院规定Bachcare的取消政策不公平, 要求为客人提供更公平、更透明的条件。 New Zealand’s High Court rules Bachcare’s cancellation policies unfair, demanding fairer, transparent terms for guests.

新西兰高等法院裁定Bachcare的取消条件不公平, 命令假日租赁平台修订政策。 New Zealand’s High Court has ruled that Bachcare’s cancellation terms were unfair, ordering the holiday rental platform to revise its policies. 由商务委员会案例引发的这项决定发现,在取消合同时,无论时间或原因如何,允许全额损失付款的条款是不平衡和伤害消费者的,特别是在极端天气或行政错误的情况下。 The decision, prompted by a Commerce Commission case, found terms allowing full loss of payment for cancellations—regardless of timing or cause—were unbalanced and harmed consumers, especially during extreme weather or administrative errors. Bachcare现在必须提供更加公平、透明的条件,包括对受意外事件或平台错误影响的客人提供退款保护。 Bachcare must now offer fairer, transparent terms, including refund protections for guests affected by unforeseen events or platform errors. 这一解决方案适用于目前和今后的预订,标志着在保护数字平台的消费者方面迈出了关键一步。 The settlement, which applies to current and future bookings, marks a key step in consumer protection for digital platforms.