假装是公用事业代表的骗子威胁要断开连接; 只有通过官方道来验证信息.
Scammers posing as utility reps threaten disconnection; verify info only through official channels.
像AEP Ohio和Appalachian Power这样的公用事业公司警告说,在电费高峰季节,诈骗者冒充代表威胁断电,诈骗行为不断上升。
Utility companies like AEP Ohio and Appalachian Power warn of rising scams during peak bill seasons, where fraudsters pose as representatives threatening disconnection.
为了保护自己,只能通过官方渠道(如公司的网站、应用程序或账单上列出的电话号码)核实账户状况,而不是通过非邀约电话号码。
To protect yourself, verify account status only through official channels—such as the company’s website, app, or bill-listed phone numbers—never unsolicited caller-provided numbers.
避免通过未经证实的方法或第三方付款。
Avoid paying via unverified methods or third parties.
俄亥俄州电力公司的客户应打电话800-672-2231; 西弗吉尼亚州的阿巴拉契亚电力公司的客户应打电话800-956-4237确认联系。
AEP Ohio customers should call 800-672-2231; Appalachian Power customers in West Virginia should call 800-956-4237 to confirm contact.
举报可疑电话,以帮助防止欺诈行为。
Report suspicious calls to help prevent fraud.
保持冷静,核实信息,不要在压力下仓促。
Stay calm, verify information, and never rush under pressure.