Iris 是一个人工智能工具 简化了在云层平台上的 信息技术故障排除程序 Integrated Research launches Iris, an AI tool that simplifies IT troubleshooting across cloud platforms.

综合研究已推出Iris,这是多供应商统一通信和协作可观测性的一个对话性AI工具,现已成为预报13.2平台的一部分。 Integrated Research has launched Iris, a conversational AI tool for multi-vendor unified communications and collaboration observability, now part of the Prognosis 13.2 platform. 用户可以问简单语言的问题, 比如“为什么新加坡的电话被丢下? ” , 并获得即时的、有背景意识的答案。 Users can ask plain-language questions like “Why are dropped calls spiking in Singapore?” and receive instant, context-aware answers. Iris的目标是简化复杂的信息技术数据,减少故障排除时间,提高混合和多云环境的分辨率速度。 Iris aims to simplify complex IT data, reduce troubleshooting time, and improve resolution speed across hybrid and multi-cloud environments. 新闻稿包括加强对微软团队、Cisco Webex、Genesys Cloud和团队室的监测,同时改进警报和电话录音保证。 The release includes enhanced monitoring for Microsoft Teams, Cisco Webex, Genesys Cloud, and Teams Rooms, along with improved alerting and call recording assurance. Iris被列入公司管理服务 " Elevate预测 " 中,反映出行业日益依赖AI驱动的可观测性,以应对不断上升的断流成本和提高服务可靠性。 Iris is included in the company’s managed service, Prognosis Elevate, and reflects growing industry reliance on AI-driven observability to combat rising outage costs and improve service reliability.