新西兰警方利用Appian将案件处理时间从两周减为四个小时,减少积压案件,提高效率。 New Zealand Police cut case processing from two weeks to four hours using Appian, slashing backlogs and boosting efficiency.

新西兰警方采用了Appian平台,取代了使用微软Outlook的支离破碎系统,将案件处理时间从最多两周缩短到四个小时。 New Zealand Police have slashed case processing time from up to two weeks to four hours by adopting the Appian Platform, replacing fragmented systems using Microsoft Outlook. 中央自动化系统使用犯罪代码、地点和关键词,将案件分配给12个区的训练有素的工作人员,将积压案件从4 000个减少到50个以下。 The centralized, automated system uses offence codes, location, and keywords to assign cases to trained staff across 12 districts, reducing backlogs from 4,000 to under 50. 实时协作和分析提高了反应的准确性,减少了公共跟踪,释放了从事更高价值工作的官员,支持了该机构使新西兰成为最安全国家的目标。 Real-time collaboration and analytics have improved response accuracy, reduced public follow-ups, and freed officers for higher-value work, supporting the agency’s goal of making New Zealand the safest country.