John Lewis因调节椅按钮故障带来火灾风险,暂停部分沙发销售,敦促用户停止使用调节和充电功能。
John Lewis pauses sales of select sofas due to fire risk from faulty recliner buttons, urging users to stop using recline and charging functions.
约翰·刘易斯暂停销售某些两座和三座滑轮沙发,因为根据产品安全和标准办公室的规定,一个可能过热的有缺陷的延绳扣可能起火。
John Lewis has paused sales of certain two- and three-seater slider sofas due to a fire risk from a faulty recliner button that may overheat, per the Office for Product Safety and Standards.
这个问题影响到8月5日至10月30日期间销售的带有具体产品编码和 chenille 织物颜色的模型。
The issue affects models sold between August 5 and October 30 with specific product codes and chenille fabric colors.
尽管没有发生火灾或投诉的报告,但该公司主动与大约30名客户联系,免费更换按钮。
Although no fires or complaints have been reported, the company proactively contacted about 30 customers, replacing the buttons free of charge.
安全测试确认变压器在过热时切断功率。
Safety tests confirm the transformer cuts power during overheating.
客户应停止使用斜坡和收费功能,拔除沙发,并与John Lewis Afortsales联系进行修理。
Customers should stop using the recline and charging functions, unplug the sofa, and contact John Lewis Aftersales for a repair.
公司说当前产品是安全的
The company says current products are safe.