所有接受调查的渥太华医护人员都面临暴力,但大多数因正常化和不信任而没有报告;服务将改善监督和报告工作。
All Ottawa paramedics surveyed faced violence, but most didn’t report due to normalization and distrust; service will improve oversight and reporting.
最近的一项审计发现,所有接受调查的128名渥太华辅助医务人员都经历过工作场所暴力,其中37%报告月度事件,21%每周报告,但82%没有报告,原因是认为这是工作的一部分、小事件或后续中的不信任。
A recent audit found that all 128 Ottawa paramedics surveyed experienced workplace violence, with 37% reporting monthly incidents and 21% weekly, yet 82% did not report due to perceptions that it’s part of the job, minor incidents, or distrust in follow-up.
审计还发现受管制物质的管理存在严重缺陷,包括文件记录不全和药物处理过期。
The audit also uncovered serious flaws in controlled substance management, including poor documentation and expired drug handling.
渥太华医务处接受了关于改进报告、监督和支助的建议,包括成立一个外部工作组,使定义标准化和简化程序。
The Ottawa Paramedic Service has accepted recommendations to improve reporting, oversight, and support, including forming an external working group to standardize definitions and streamline processes.