Happiest Minds推出了ELAIRA，一款面向企业支持的AI合作伙伴，减少工单量并提升受监管行业的效率。 Happiest Minds launches ELAIRA, an AI co-worker for enterprise support, cutting ticket volume and boosting efficiency in regulated industries.

" 最幸福的心灵技术 " 已经启动了 " ELAIRA " ,这是一家由AI驱动的数字协作公司,旨在改进企业支持业务。 Happiest Minds Technologies has launched ELAIRA, an AI-powered digital co-worker designed to improve enterprise support operations. 通过与ELLIPSE 2.0平台的整合,ELAIRA使用代理式RAG框架在Microsoft Teams中提供准确的引用答案,支持多语言对话自助服务. Integrated with the ELLIPSE 2.0 platform, ELAIRA uses an agentic RAG framework to deliver accurate, cited responses within Microsoft Teams, supporting multilingual conversational self-service. 它旨在提高医疗保健和金融等受监管行业的效率、合规性和用户经验。 It aims to boost efficiency, compliance, and user experience across regulated industries like healthcare and finance. 早期结果显示,第一级机票减少40%,处理速度加快50%,第一次接触分辨率得到改善。 Early results show up to 40% reduction in Tier-1 tickets, 50% faster handling times, and improved first-contact resolution. 该系统支持对服务水平和合规情况进行实时监测,预计三年将节省大量费用。 The system supports real-time monitoring of service levels and compliance, with significant cost savings projected over three years.