肯尼亚电力公司推出OCR技术, 使全国180万客户的仪表读数自动化。 Kenya Power rolls out OCR tech to automate meter readings for 1.8 million customers nationwide.

肯尼亚电力公司在从2025年3月开始在内罗毕成功进行了为期六个月的试点之后,启动了全国范围的光学特征识别系统,使电表读数自动化。 Kenya Power has launched a nationwide rollout of an Optical Character Recognition (OCR) system to automate electricity meter readings, following a successful six-month pilot in Nairobi starting March 2025. 该技术使仪表阅读器能够扫描仪表显示,而不是手动记录数字,从而减少人为错误和节省时间。 The technology enables meter readers to scan meter displays instead of manually recording numbers, reducing human error and saving time. 该系统针对8个区域的180万支付后客户,是更广泛的数字转型的一部分,旨在提高计费准确性,尽量减少争议,提高服务透明度。 The system targets 1.8 million postpaid customers across eight regions and is part of a broader digital transformation aimed at improving billing accuracy, minimizing disputes, and enhancing service transparency. 该公司计划将OCR纳入自助平台,并继续为较大消费者和特定家庭部署智能仪表。 The company plans to integrate OCR into self-service platforms and continues deploying smart meters for larger consumers and select households.